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1w Privacy Policy

This privacy policy describes how 1w collects, processes, protects, discloses and destroys users’ personal data. All data processing is governed by user consent and applicable legislation. The policy applies to all services that 1w offers through its website. Personal data processing is based on transparency, accountability and data security at every stage – you can find more details on the 1w sports betting homepage.

Privacy and data protection

What personal data is collected and why

1w collects personal data that is necessary to provide services, manage customer accounts and fulfil legal obligations. Data collected includes:

  • Name, email address and phone number
  • Date of birth and identity document details
  • Payment details and transaction history
  • IP address and device identification data
  • Behavioural data on the website

Technical and organisational safeguards

Appropriate technical and organisational measures are used to protect personal data. These include:

  • SSL encryption to secure data transmission
  • Access control and restriction of permissions
  • Regular security audits
  • Staff training on data protection matters

User rights

Every user has the right to:

  • Access their own personal data
  • Request correction of inaccurate data
  • Request deletion of their personal data
  • Withdraw consent to data processing

Compliance with Finnish legislation

Data processing complies with the Finnish Data Protection Act (1050/2018) and the EU General Data Protection Regulation (GDPR). Users have the right to lodge a complaint with the Office of the Data Protection Ombudsman if they believe their data has been processed unlawfully.

Purposes for using collected data

Personal data is used solely for lawful and transparent purposes. The key purposes are listed below:

Customer account management and service provision

  • Creating, maintaining and closing user accounts
  • Providing customer support and responding to contact requests
  • Processing transactions, bets and gaming activity

Payment transaction processing

  • Processing deposits and withdrawals
  • Preventing fraud and unauthorised activity

Service development and analytics

  • Improving user experience based on collected usage data
  • Identifying and fixing technical issues
  • Monitoring website functionality

Marketing

  • Sending personalised offers with the user’s consent
  • Delivering newsletters and campaign messages if the user has given consent

Fulfilment of legal obligations

  • Preventing money laundering and terrorist financing
  • Responding to information requests from authorities in accordance with applicable legislation
  • Implementing responsible gaming requirements

All processing activities are based on an appropriate legal basis, such as consent, contract or legal obligation.

Access to data and data management

Reviewing and updating data

Users have the right to request access to their personal data at any time. Data can be reviewed and updated by logging into their user account or contacting customer support. Inaccurate or outdated data will be corrected without delay after the request is received.

Data deletion

Users may request deletion of their personal data by contacting customer service. The request will be processed within the limits set by applicable legislation. Some data may be retained due to legal obligations, such as accounting requirements or anti-money laundering regulations.

Consent to security checks and payment data processing

By using 1w services, the user consents to the following:

  • Necessary security checks being carried out to verify identity and age
  • Payment data being processed by payment service providers authorised by the service provider
  • Security checks and payment processing being carried out in accordance with applicable legislation

Privacy protection for minors

1w services are intended exclusively for adults who are 18 years of age or older. Registration and use of services is prohibited for minors.

Age restriction enforcement

The service provider cannot independently verify a user’s age without appropriate identity documents. Therefore, the user confirms during registration that they are of legal age.

Deletion of a minor’s data

If it becomes apparent that a minor has used the service or registered for it, upon written request from a parent or guardian:

  • All personal data of that person may be deleted from the system
  • The account may be closed immediately
  • Necessary measures may be taken to prevent misuse

Requests must be submitted to customer support without delay once a minor’s registration is discovered.

International transfers of personal data

Personal data may be transferred to and processed in countries outside the European Economic Area where 1w’s partners and service providers operate. Such data processing may occur, for example, in connection with server maintenance, payment processing or technical support.

Consent to international transfers

By using the website, the user consents to the transfer and processing of their personal data for the purposes mentioned above also outside Finland’s borders.

Ensuring data protection

All partners and third parties are required to comply with data protection obligations that meet at least the level applied in Finland and the EU. The confidentiality of personal data is ensured through appropriate contractual arrangements with all cooperation partners.

Disclaimer

This disclaimer may change the scope or effects of the rules set out in this privacy policy under certain conditions.

Application of the disclaimer

The disclaimer takes effect when the user:

  • Accepts the privacy policy during registration
  • Signs or confirms the policy electronically
  • Joins the service and begins using it

Users are advised to review the disclaimer carefully before using the service. If users have questions about the content of the disclaimer, they may contact customer service before using the service.

Use of cookies

What cookies are

Cookies are small text files stored on the user’s device when visiting a website. They enable site functionality, improve user experience and customise various features.

Purposes for which cookies are used

1w uses cookies for the following purposes:

  • Collecting and analysing visitor statistics
  • Tracking user activity to develop the service
  • Personalising content and services based on user preferences
  • Improving website functionality and performance

Cookie retention period

Cookies are stored on the user’s device for up to 12 months, after which they are automatically deleted. Users can also delete cookies manually from their browser settings. Please note that deleting cookies may affect the usability of some site features.

Acceptance of the privacy policy

By using the 1w website or its services, the user confirms that they have read this privacy policy and fully accept it.

Current version

  • The current version of the privacy policy is published on the website
  • If the policy is updated, changes will be announced on the website
  • By continuing to use the service after an update, the user accepts the revised policy

Users are advised to review the privacy policy regularly to ensure they are aware of any changes.

Third-party privacy policies

Sharing data with third parties

Personal data may be disclosed to third parties in the following situations:

  • To fulfil legal obligations or comply with requirements from authorities
  • To handle or defend legal claims
  • To technical partners or payment service providers acting under a service agreement

Scope of data disclosure

If third parties are not specifically listed on the website, the user will be informed of the purpose and scope of data disclosure before or at the time of disclosure, as required by applicable legislation.

Consent to data disclosure

By submitting their personal data to the service, the user consents to data being shared for the purposes described above. Third parties are required to process personal data confidentially and in accordance with applicable legislation.

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