1w Terms and Conditions in Finland
These terms of use apply to all users of the 1w platform in Finland, including users of the official website and mobile app. By registering and using our services, you fully accept these terms – this is the 1w main portal for all our services. The service operates in accordance with international gaming regulations, and users’ rights and obligations are defined in these terms. We reserve the right to update the terms in line with legislative changes, and we will notify users of changes appropriately. We recommend reading these terms carefully before opening an account or placing bets.
General Terms of Use
By using the 1w platform, you agree to comply with these general terms and all applicable laws and regulations. The terms constitute a binding agreement between you and the service provider.
User Eligibility Requirements
To register and use the services, you must meet the following requirements:
- You must be at least 18 years of age.
- You must have legal capacity to enter into binding agreements.
- You must not be on a list of persons prohibited from betting in your jurisdiction.
- You use the account solely for personal purposes, not on behalf of third parties.
Proper Use of the Service
Users must use the platform for its intended purpose. The following actions are prohibited:
- Fraudulent activity or misleading other users.
- Using automated systems or bots for betting.
- Creating multiple accounts by one person.
- Exploiting technical vulnerabilities of the platform.
Amendment of Terms
We reserve the right to amend these terms at any time. Changes will be notified via the registered email address or platform notifications. By continuing to use the service after changes, you accept the updated terms.
Content Protection
All platform content, including odds, logos, software and text, is protected by copyright. Copying, distributing or commercial exploitation without written permission is prohibited.
Limitation of Liability
We are not liable for indirect losses, service interruptions or actions by third parties that affect platform availability. Our liability is limited to the maximum extent permitted by applicable legislation.
General Betting Rules
These rules apply to all bets placed on the platform. Before placing a bet, you must read these rules carefully.
Betting Eligibility Requirements
- Only registered and verified account holders may place bets.
- The account balance must be sufficient to place the bet.
- The user must be of legal age (18+) to participate in betting.
Bet Acceptance
A bet is considered placed only after the system has confirmed it and the balance has been debited from your account. Bets that have not been systematically confirmed are considered void. Odds may change while an event is in progress, and a confirmed bet binds the user to the accepted odds.
Minimum and Maximum Stakes
| Bet type | Minimum | Maximum |
|---|---|---|
| Single bet | 0.10 EUR | Case-by-case |
| Accumulator bet | 0.10 EUR | Case-by-case |
| Live bet | 0.10 EUR | Case-by-case |
Maximum stakes vary depending on the event and betting market. The system will display the applicable limits before bet confirmation.
Calculation of Winnings and Losses
Winnings are calculated by multiplying the bet amount by the accepted odds. Final results are based on official outcomes confirmed after the event ends. Calculation errors will be corrected, and the adjusted result will be communicated to the user.
Betting Restrictions
We reserve the right to restrict a user’s betting options if:
- Fraudulent activity or circumvention of rules is suspected.
- Unusual betting behaviour is detected.
- The account has unresolved issues or an ongoing review.
Bet Cancellation
A confirmed bet cannot be cancelled after the event has started. Cancellation may only be possible in cases of technical errors or significant postponement of the event. All cancellations are handled on a case-by-case basis.
Payment Rules and Fund Transfer Practices
Our platform supports multiple deposit methods and withdrawal options. All financial procedures are carried out in accordance with industry security standards.
Deposit Methods and Limits
| Payment method | Minimum | Maximum | Processing time |
|---|---|---|---|
| Bank card (Visa/Mastercard) | 10 EUR | 5 000 EUR | Instant |
| E-wallet | 10 EUR | 2 000 EUR | Instant |
| Cryptocurrency | 10 EUR | Varies | Instant |
| Bank transfer | 20 EUR | 10 000 EUR | 1-3 business days |
Withdrawal Methods and Timelines
- Withdrawals are generally processed via the same payment method used for the deposit.
- Processing time is typically 1-5 business days depending on the method.
- The minimum withdrawal amount is 20 EUR.
- The maximum amount varies depending on the user’s verification level and chosen method.
Identity Verification (KYC)
Before withdrawals, users must pass the identity verification process. Required documents may include:
- Official identity document (passport or driving licence).
- Proof of address (e.g. utility bill or bank statement, no more than 3 months old).
- Payment method verification where required.
Documents must be submitted in a clear, readable format. The verification process usually takes 1-3 business days.
Fund Transfer Restrictions
- Funds may only be transferred to the account from the user’s own payment instruments.
- Use of third-party payment instruments is prohibited.
- Suspicious or under-investigation transactions may be frozen.
Cancellation of Transactions
Deposits cannot be cancelled after they have been confirmed. Withdrawal requests may only be cancelled before processing begins, via customer support.
Cancellation of Transactions
Deposits cannot be cancelled after they have been confirmed. Withdrawal requests may only be cancelled before processing begins, via customer support.
Responsible Gaming
We promote responsible gaming and provide tools to manage gambling behaviour. Gambling problems can affect anyone, and we take the matter seriously.
Control Tools
The following restriction tools are available on the platform:
- Deposit limits: You can set daily, weekly or monthly deposit limits in account settings.
- Loss limits: You can limit the maximum amount of losses allowed over a specific period.
- Time limits: You can set time limits on session duration.
- Self-exclusion: You can request temporary or permanent self-exclusion from the service.
- Cooling-off break: You can pause gambling for a set period without permanently closing your account.
Risk Self-Assessment
We recommend regularly assessing your own gambling behaviour. Warning signs may include:
- Uncontrolled increase in money or time spent on gambling.
- Chasing lost funds with larger bets.
- Prioritising gambling over personal responsibilities.
Support Services
If you or someone close to you has gambling problems, help is available:
- Peluuri (www.peluuri.fi) offers a free helpline and support for Finnish players.
- Gamblers Anonymous Finland peer support network for problem gamblers.
- Finnish Institute for Health and Welfare (THL) publishes information on prevention and treatment of gambling problems.
To prevent underage gambling, we reserve the right to request age verification at any time.
Anti-Money Laundering Policy
We strictly comply with international standards and local laws relating to anti-money laundering and counter-terrorist financing. All platform transactions are subject to continuous monitoring.
Legal Obligations
We are committed to complying with the following requirements:
- Operating in accordance with anti-money laundering directives and international FATF recommendations.
- Know Your Customer (KYC) obligations before allowing significant transactions.
- Reporting suspicious transactions to the competent authorities.
Identity Verification (KYC Process)
Users must pass the identity verification process in the following cases:
- During registration or when making the first withdrawal request.
- When the total value of transactions exceeds defined thresholds.
- When suspicious activity is detected.
Required documents:
- Official photo identity document (passport, ID card or driving licence).
- Proof of address not older than three months.
- Documents relating to verification of the source of funds where required.
Transaction Monitoring
Monitoring systems in use automatically identify:
- Unusual or large cash flows.
- Structuring activity (so-called smurfing).
- Repeated transfers without a clear financial basis.
Penalties for Policy Violations
Violation of the policy may lead to the following measures:
- Temporary or permanent account closure.
- Freezing of funds during investigation.
- Reporting the case to the relevant authorities in accordance with applicable legislation.
All information is handled confidentially, except where regulatory reporting is legally required.
Privacy Policy
We protect our users’ personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable national legislation. Data protection is an essential part of our service operations.
Personal Data Collected
We collect the following data during registration and use of the service:
- Name, date of birth and contact details (email, phone number).
- Account login credentials and activity history.
- Financial data, such as deposit and withdrawal history.
- Device technical data and IP address.
- Documents used for identity verification.
Purposes of Data Use
Personal data is used for the following purposes:
- Account management and service provision.
- Fulfilment of legal obligations (KYC, AML).
- Fraud prevention and information security.
- Customer communication and technical support.
- Service development and improvement.
User Rights
You have the right to:
- Right of access: Request a copy of the data we hold about you.
- Right to rectification: Request correction of inaccurate data.
- Right to erasure: Request deletion of your data under certain conditions.
- Restriction of processing: Restrict the processing of your data in certain situations.
- Right to data portability: Receive your data in a machine-readable format.
- Right to object: Object to the processing of your data for direct marketing.
You can exercise your rights by contacting the data protection officer. You also have the right to lodge a complaint with the data protection authority if you believe your data is not being processed appropriately.
Data Security and Account Protection
Our platform’s data security is based on a multi-layered protection system that secures both user accounts and all transactions.
Technical Safeguards
- SSL/TLS encryption: All data transfer between the platform and the user is encrypted in accordance with industry standards.
- Database encryption: Sensitive data, such as payment details and personal information, is stored in encrypted form.
- Firewalls and intrusion prevention systems: Network traffic is continuously monitored to prevent unauthorised access.
- DDoS protection: The system is protected against denial-of-service attacks.
Two-Factor Authentication (2FA)
We strongly recommend enabling two-factor authentication to secure your account. 2FA adds an extra layer of protection that requires:
- A password (something you know).
- A one-time code on your device (something you own).
Continuous Activity Monitoring
Account activity is monitored in real time to detect the following suspicious actions:
- Login attempts from unknown locations or devices.
- Unusual withdrawal or deposit patterns.
- Multiple failed login attempts.
The user will be notified immediately by email or SMS of any suspicious activity.
User Responsibility
To maintain security, you should:
- Use a strong and unique password for your account.
- Not share your login credentials with anyone.
- Report suspicious activity to customer support without delay.
- Log out of your account after use, especially on shared devices.
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