Responsible gaming on the 1w platform

Gambling always involves the risk of financial loss. It is important to be aware of this fact before you start playing or betting.

1w provides players with practical tools to manage their gaming behaviour. By using these, you can enjoy gaming safely and responsibly.

Core principles of responsible gaming

• Set financial limits. Decide in advance how much you are willing to spend. Do not exceed this amount.
• Play for entertainment, not as a source of income. Gambling is a pastime, not a way to earn money.
• Use deposit and loss limits. The platform’s limit tools help keep spending under control.
• Take breaks. Regular breaks keep gaming a balanced part of everyday life.
• Track your playing time. Monitor how much time you spend gaming each week.
• Do not gamble with borrowed money. Only play with money you can afford to lose.
• Use self-exclusion when needed. If you feel you are losing control, you can temporarily close your gaming account.
• Keep gaming separate from other responsibilities. Make sure gambling does not interfere with work, family, or other important matters.

Gambling addiction can develop unnoticed and seriously affect both financial and mental wellbeing. It is important to recognise warning signs early so the problem does not worsen.

Signs of a gambling problem

• You bet increasingly larger amounts to achieve the same thrill.
• You repeatedly try to win back lost money.
• Gambling takes more time and money than you originally planned.
• You find it difficult to stop gambling, even when you want to.
• Gambling causes anxiety, restlessness, or irritability.
• You hide your gambling from loved ones or downplay how much you gamble.
• Gambling interferes with your work, studies, or relationships.
• You borrow money or sell assets to gamble.
• Gambling is the only way you feel you can relax or escape everyday stress.
• You have tried to stop or reduce gambling several times without success.

If you recognise several of these signs in yourself, it is important to seek help. Gambling addiction is a serious condition, but it is treatable.

Managing gambling addiction requires conscious choices and concrete actions. The practical recommendations below can help you keep gambling under control or break free from it.

Practical tips for managing gambling

• Acknowledge the problem to yourself. The first step is an honest assessment of your own gaming behaviour.
• Set strict limits on the platform. Use the available deposit, loss, and time limits.
• Activate self-exclusion. You can close your gaming account for a fixed period or permanently if you need a break.
• Tell someone close to you. Support from a trusted person is invaluable in recovery.
• Avoid gambling to relieve stress. Find alternative ways to relax, such as exercise or hobbies.
• Manage your finances consciously. Keep gambling money separate from everyday expenses and do not use credit to gamble.
• Seek professional help. Contacting a specialist in gambling addiction is a brave and important step.
• Join a peer support group. Other people’s experiences and support can be a significant help in recovery.
• Remove gaming apps from your devices. Reduce temptation by removing quick access to gaming sites.
• Track your progress. Keep a record of gambling-free days. Every day without gambling is a step forward.

Help for gambling problems is available, and seeking help is a sign of strength. Several trusted organisations and services operate in Finland to support people affected by gambling addiction.

Finnish support services

• Peluuri – A nationwide helpline and chat service for gambling problems. Phone: 0800 100 101 (free of charge). Website: www.peluuri.fi
• A-klinikka – Provides professional help for addictions, including gambling addiction. Website: www.a-klinikka.fi
• Gamblers Anonymous Finland – An international peer support group for people with gambling problems. Website: www.nimettomatpelurit.fi
• Finnish Central Association for Mental Health – Provides information and support on mental health issues, including addictions. Website: www.mtkl.fi
• Terveyskylä – Mielenterveystalo – An online service offering information and self-help programmes. Website: www.mielenterveystalo.fi

If you need support managing your gaming behaviour or want information about available protection tools, 1w customer support is ready to help you. You can contact us through the channels below.

Contact options

• Live chat – Instant support directly on the website. Available around the clock.
• Email – Send a detailed message to: [email protected]
• Website contact form – Fill in the form directly on the 1w website to receive a written response.

All enquiries are handled confidentially. Our customer support team is committed to helping you find suitable solutions for safe and responsible gaming.